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FrançaisFAQ
- 1.What is the scale of your company?
- Our company has 350staff, floor area covers 37570㎡,and we own both the land and workshop. Our registered Capital is USD1.6million,and we have a long-term business license since 1995.
- 2.How long is the guarantee time of your equipment?
- We offer ONE year guarantee time free of charge, and all life after sales service.
- 3.Do you offer after sales service?
- yes ,we do offer.
- First, our machine has Remote Maintenance function(optional choice when you placing the order to us), which means if your machine has some software crush down or data missed, you could connect your machine to the internet and we could updated or recover factory setting.
- Second, we could offer online instruction through Skype account, which means we could tell you what caused to your machine's unsatisfied performance when you show us how your machines runs through online video, and our engineers will figure it out together with you.
- Third, we could send our engineers to your country, they are all experienced in repairing machine and working abroad. and they are exclusive for oversea sales.
- Our service team contains 20 technicians for domestic clients and 5 technicians for abroad, All of the technicians specialize in electric appliance, hydraulic pressure, machinery and plastics processing. We have 12 service cars in the team in order to solve all the problems for our clients immediately. Also we established special phone line, particularly the VIP line can coordinate all the departments of the company to deal with the processing, purchasing of emergency accessories for the clients and service complaints.
- 4.How many people in your QC department?
- There are 5 general QC staff who are in charge of IQC and Ex-work inspection, and every staff of next procedure is the QC of previous procedure.
- 5.What is your Processing Capacity?
- we have 73 exclusive equipment to process our machine.
- Leshan is the first one to use the gantry milling machine of 2.5M*6M stroke to process the installation surface of penholder to maitain the same verticality for both of left and right blowing pin . Repeated debuging of blowing pin is not required in our machine even for muti cavities.
- Leshan makes use of the horizontal machining center with two workbench from Japan Okuma to process the shunt belt of the die hand to prevent plastic leakage.
- Leshan can control the repetitive position tolerance ≤0.01mm when stations are moving, since we take advantage of the pentahedral machining center from Gaoming in Taiwan to process the clamping frame and frame supporter.
- 6.Are you experienced in exporting?
- We are authorized to export our product more than 19 years, and more than 10 people in our company who can speak good English, and some of them can speak French too. all of our sales representative are familiar with Local customs as well as with our product. and in our office ,we have facilities for praying. and in our canteen, we supply vegetarian diet and muslin food on request.
- the operation system of our machine and manual is available in deferent language: English, French, Portage, Spanish, Indonesian, Vietnam, Malaysia, etc.,
- either FOB or CIF is available on request.
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